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• Start from the shipment date, 12 months warranty.

  • ​The extended warranty period is optional; please contact salespeople for details.

  • Software: Start from the date of the sale, 12 months of free remote service. 

• Service mode: “Parts exchange” + free remote service.

• Response time: Respond within 24 hours after getting a warranty request. 

• Damage by force majeure or misuse is excluded from the warranty. But we provide long-term paid repair service.