24/7 Standby

English & Chinese

Excellent service!

  • Start from the shipment date, 12 months warranty.

    • The extended warranty period is optional; please contact salespeople for details.

    • Software: Start from the date of the sale, 12 months of free remote service. 

  • Service mode: “Parts exchange” + free remote service.

  • Response time: Respond within 24 hours after getting a warranty request. 

  • Damage by force majeure or misuse is excluded from the warranty. But we provide long-term paid repair service.