1. Start from the shipment date, 12 months warranty.

    The extended warranty period is optional; please contact salespeople for details.

    Software: Start from the date of the sale, 12 months of free remote service. 

2. Service mode: “Parts exchange” + free remote service.

3. Response time: Respond within 24 hours after getting a warranty request. 

4. Damage by force majeure or misuse is excluded from the warranty. But we provide long-term paid repair service.